The hands engaged in digital labor continue to carry the enduring burdens of physical toil inherited from traditional work structures. The notion that digital labor exists solely behind screens overlooks how platform-based systems perpetuate precarious and exploitative working conditions. Moreover, it amplifies the tangible consequences of climate change experienced by those in frontline delivery roles. It is impossible to discuss the nature of platform work without acknowledging the physical, geographical, climatic, and ecological dimensions that directly impact workers' well-being (Osso Fuentes, 2023). Regardless of weather conditions, the relentless mobility of delivery and ride-sharing workers across urban territories persists without reprieve. Climatic phenomena such as extreme heat, prolonged droughts, and erratic precipitation exacerbate the daily challenges endured by cyclists and motorcyclists providing essential services.
This article aims to show how climate change affects urban life and the working conditions of logistics platform workers, and to discuss possible solutions. A self-reflective study (self-ethnography) using a motorcycle ride-sharing app analyzed over one hundred rides to evaluate work conditions and infrastructure. Additionally, a visual project with photographs was developed to highlight the issue.
Motorcyclists remain stuck in the same vulnerabilities they had before. Because the pay is so low, they are constantly chasing more rides to survive. That constant search makes them break traffic rules and ignore city design. When the sun is too strong, they stop just to find shade and cool off. Their hands hurt from long hours, get sunburned, and they wear whatever clothing they can improvise. Because they use their own equipment, many change or add parts to their bikes to make the long hours more bearable. This is what we call jury-rigging finding quick fixes to deal with climate discomfort while working (Soares, 2024).
There are four suggestions to improve the situation: (1) changing app algorithms to pause rides in bad weather or limit the distance to protect workers; (2) giving all workers basic safety gear when they sign up for the platform; (3) redesigning cities to deal better with climate changes, prioritizing the construction/reconstruction of green and blue spaces in cities (Batista et al., 2024); and (4) creating laws that make app companies give workers places to rest, stay safe, and drink water.
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